Sales Development Representative (SDR) - Enterprise Sales

Knapsack is a leading design system platform that is defining the category and changing the way companies build digital products. We provide critical infrastructure and services that help major enterprise digital product organizations stand up sustainable and scalable digital production operations. We support companies from the Fortune 100 to mid-market and are backed by some amazing investors (including Gradient Ventures, Slack Fund, Founder Collective, Crosslink Capital, and Parade Ventures). Learn more about our latest $5.5M funding round here, and our approach to design systems here.

We’re looking for a Sales Development Representative (SDR) with a proven track record of success in enterprise SaaS sales to join our growing Sales organization. This is a critical and exciting time for our Sales organization as we look to build on our strongest months on record and support the business’ pursuit of a Series A fundraise, and this role will have a major impact on our future trajectory.

Salary: $70,000-$75,000 base, $150,000 OTE

What you'll do:

• Qualify leads based on predefined criteria and schedule meetings for Account Executives
• Engage leads by driving activity to weekly webinars and demonstrations
• Respond to inbound web inquiries and conduct warm outbound prospecting activities to identify qualified leads
• Create and manage org-charts for qualified leads to be handed over to Account Executives
• Collaborate closely with marketing and Account Executives to develop targeted outreach strategies and campaigns aimed at generating qualified leads
• Contribute to pipeline generation, prospecting, and lead generation
• Maintain accurate and up-to-date records of all prospect interactions and activities using CRM tools
• Collaborate with sales leadership to develop and refine sales processes, methodologies, and best practices
• Clearly articulate our value proposition in customer calls and emails

Requirements:

• Proven track record of success in sales development or business development roles, within the SaaS industry
• Strong communication and interpersonal skills, with the ability to build rapport and establish trust with contacts
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment
• Self-motivated and results-oriented mindset, with a passion for driving business growth and exceeding targets

Preferred Qualifications:

• Previous experience working with B2B SaaS solutions in the digital production industry
• Experience in Enterprise sales with a demonstrated understanding of complex sales cycles and procurement processes
• Experience with “The Challenger Sale” methodology
• Proficiency in qualification frameworks such as BANT or MEDDIC/MEDDPICC
• Experience working with CRM software, particularly HubSpot, for lead management and pipeline tracking
• Familiarity in using sales prospecting tools such as LinkedIn Sales Navigator for lead generation and outreach
• Bachelor's degree in Business Administration, Marketing, or a related field

What you'll bring:

• Curiosity, ambition, and humility
• Experience selling successfully to large, complex enterprise (Fortune 500)
• Proven ability to identify and engage early-stage buyer personas, including through cold outreach
• Ability to synthesize and translate complex technical concepts into effective and external communications and compelling sales messaging
• Data-driven mindset for decision making and strategy development
• Comfort leading engagements with cross-functional internal and external stakeholders
• Comfort and confidence working autonomously in times and areas of ambiguity
• Ability to receive and provide actionable feedback
• Effective communicator, strong interpersonal skills
• Motivated, driven, and results oriented
• Excellent negotiation, presentation, and closing skills
• Interest or experience in digital production, design systems, or designer/engineer tooling a plus, but not required

About Knapsack

Knapsack unites design, code, and content in a central source of truth for your entire product team. Their revolutionary design system platform was built to support collaboration between designers and engineers, and to help teams build better products.

We provide our team with top-notch benefits:

• Fully-remote team, so you can work from wherever you want
• All-company trips in fun locations
• Whatever tools you need to do great work, tech and otherwise
• Unlimited paid vacation
• 401K plan with matching
• 100% of monthly health premiums covered for you and your dependents

As a team, we strive to approach every opportunity, every challenge, every conversation with our core values top of mind:

1. Honor openness and vulnerability. We believe that diverse voices are important and lead to better solutions. We foster an environment where opinions and feedback are not only heard, but carry weight. We are kind and empathetic in our communications with each other and regularly express gratitude for each other's contributions. Feedback is delivered compassionately and intended to inspire growth.
2. Practice mindfulness and intentionality. Our actions are centered around our intentions and aligned toward shared outcomes. We communicate with intentionality—we focus on the future, not just the present. We respect the humility of not knowing and appreciate questions as much as answers. We use our voices, drive, and experiences to find ways to improve the business while growing as a team and individuals.
3. Prioritize shipping, not perfection. To get our customers the tools they need as quickly as possible, we want to ship good—not perfect. To achieve this, we keep communications and planning as simple and straightforward as possible. We strive to be iterative in our workflows; with strong beliefs loosely held we can react to customer feedback and build great products for our users.
4. Act with user empathy. User needs and struggles are at the heart of our work. Empathy for, and direct feedback from our users guides us and keeps us aligned towards shared goals.

If you share this vision, we’d love to work with you at Knapsack. Knapsack is an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a special need that requires accommodation, please let us know.